Yes. We ship from Vietnam to countries within ASEAN region, with insured, tracked delivery on every order. Shipping to the US and Europe is also available.  Any customs duties, taxes, or import fees are the customer’s responsibility and are not included in the purchase price.  International orders typically arrive within 10 business days or less.

Every piece is securely packed and is fully insured until it reaches you.

Yes — you'll receive a tracking link by email as soon as your piece ships.

Yes. Diamonds above 0.3ct come with independent certification (e.g. GIA), and every piece includes a certificate of authenticity.

Each item is accompanied by documentation of its materials and origin, and our team is always available to answer questions about sourcing.

It begins with a conversation — in person or virtually — about the story you want your piece to tell. From there, we sketch, source stones, and craft your piece by hand, with revisions along the way.

Typically 4 weeks, depending on complexity and stone sourcing. We'll give you a firm timeline once your design is confirmed.

Yes, a 50% deposit secures materials and atelier time, with the balance due before delivery.

Yes — complimentary resizing is available within 14 days of purchase for most rings.

Ready-to-wear pieces may be exchanged within 7 days in original, unworn condition. Bespoke and made-to-order pieces are final sale, given their personalized nature.

We recommend professional cleaning frequency, storage tips, avoiding X]. Every piece includes a care card, and our team is happy to advise on any item.

Yes — private viewings can be booked directly through our Contact page or by reaching out to our concierge team.

We accept credit cards, and bank transfer, with financing available on select pieces.

Our concierge team is happy to help — Contact Us.